Setup Guide

Your VinylKeeps frame ships without any music on it, on purpose — you choose exactly which song each record plays. It takes about five minutes the first time and you never have to do it again. A printed manual comes in the box as well.

Watch this first

The whole process in under a minute.

Watch the setup video

Step 1 — Charge it

Plug the frame into a USB-C charger for about two hours before you first use it. A full charge gives you up to eight hours of playback.

Step 2 — Plug it into your computer

Use the same USB-C cable. The frame shows up as a removable drive with nine folders already on it, named 01 through 09. Works on Mac and Windows. No drivers, no app, no account.

Step 3 — Drop in your songs

Copy one MP3 file into each folder. Folder 01 plays on disc 1, folder 02 on disc 2, and so on. Put nothing else in the folder — no album art, no text files, just the song. Do not mix files across folders.

Two rules that matter: the files have to be MP3 — not wav, flac, m4a or webm. And leave the nine folders exactly as they are: never rename, delete or add folders. Those two things cause almost every playback problem.

Step 4 — Stick on the chips

Your kit includes nine small numbered stickers. These are the NFC chips. Stick one on the back of each record. The number on the sticker matches the folder number, so sticker 3 plays whatever MP3 you put in folder 3. You decide which song goes on which sleeve.

Step 5 — Eject it safely

Before you unplug, eject the drive properly. On Windows, right-click the drive and choose Eject. On Mac, drag it to the trash. Pulling the cable out without ejecting can wipe the files.

Step 6 — Switch on and play

Unplug it, flip the switch on, and set a record on top. It should start playing straight away. Swap the record to change the song.

Still stuck?

Email us with a short video of what is happening and a photo of the folder on your computer showing the MP3 inside it. Those two things let us spot the problem straight away.